SUBSCRIPTION MEMBERSHIPS

Membership

If I am a paying member, why do I have to pay separately for music and is there an upgraded membership so I don't have to. I thought I was getting highest level of access. Thanks

1 Agent Answer

Fraud

I just found my email I charge for this yoga download which I have never done so it was charged product lead to a credit card if you need to answer me back I have emailed twice and no answer I'm going to g...

1 Agent Answer

Changing subscription

Hi, I signed up for a monthly subscription and now want to switch to yearly unlimited. How can I do this?

2 Agent Answers

Renewing My Subscription

Hello! I have a yearly unlimited subscription that is going to expire this month. I am trying to renew my subscription and pay for another year of membership but I do not see an option to do that on the website...

1 Agent Answer

change user name

hello, is it possible to change my existing user name without otherwise affecting my account? thanks!

1 Agent Answer

Music

Do I have to pay for downloads of all music or is there any that is free to download?

1 Agent Answer

Cannot download classes?

I literally JUST signed up for a year long subscription with this site, and I tried to download my first class... and it says: 500 - Internal server error. There is a problem with the resource you are looki...

2 Agent Answers

New Member Download doesn't work

When I try to download the class I just purchased, I get a message saying that the webpage is unavailable

1 Agent Answer

Streaming issue -Video stop every few minutes

Every single video seems to have a streaming problem. Please help. Cannot practice this way. Thanks Pam

1 Agent Answer

Not streaming

Is anyone else having trouble getting the classes to start today?

2 Agent Answers