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authentication failure

Yvonne — Jul 15, 2015 05:02AM MDT

Dear customer service,

whenever I want to download a pose guide I receive an authentication failure of this site? Is the site down? Or are there server issues? Or something else happening?
Please let me know when we can access the downloads again. Thank you kindly in advance
With kind regards

2 Community Answers

Erin - Jul 15, 2015 at 07:41AM MDT Agent

Hello Yvonne -

Thank you for reporting the issue! IT is researching now, we will advise when downloads have recovered.

rated : 0 Up Down

Erin - Jul 15, 2015 at 11:18AM MDT Agent

Hi Yvonne -

Downloads are now working.

Thanks again!

rated : 0 Up Down

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