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Changing subscription

Geets — Jun 06, 2016 10:10AM MDT

Hi, I signed up for a monthly subscription and now want to switch to yearly unlimited. How can I do this?

2 Community Answers

Alex Watterworth - Jun 22, 2016 at 06:15PM MDT Agent

Hello Geets!

Thank you for contacting us. After you log in to your account, select the “Join Now” option from the homepage, “Choose Your Plan,” add the plan you would like, select “Checkout Now,” and finish your order! Sorry for any confusion!

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Alex Watterworth - Jan 19, 2017 at 11:49PM MST Agent

Hello Linda,

You can cancel your Subscription Membership auto-renewal at any time with the click of a button under the Subscription Information section on your account page. Once you’re there simply click on the “Cancel Subscription” button.

If you do not see a “Cancel Subscription” button, it is because your payment did not go through and so your account has already been cancelled for you. You do not need to do anything further unless you wish to renew your membership.

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